Question 1

How Do You Match Caregivers with Clients?

Accepted Answer

We take time to understand your care needs, schedule, and household dynamic. From there, we match you with a caregiver who fits — both professionally and personally.

Question 2

Do You Provide Medical Care or Nursing Services?

Accepted Answer

No. We are a non-medical home care agency. Our caregivers assist with activities of daily living like bathing, dressing, meal prep, companionship, and light housekeeping — not skilled medical care.

Question 3

Do You Accept Medicaid or OLTL?

Accepted Answer

Not yet. We currently accept private pay and third-party insurance, including auto-related injury coverage. Medicaid waiver and OLTL programs are coming soon — contact us to join our interest list for updates.

Question 4

What Areas Do You Serve?

Accepted Answer

We currently serve clients in Philadelphia, Montgomery, Delaware, Bucks, and Chester Counties. If you're unsure whether we serve your area, reach out — we’re happy to confirm.

Question 5

Who Can Receive Care?

Accepted Answer

We provide services to older adults, adults with physical disabilities, and adults recovering from injuries. If you're unsure whether your situation qualifies, just ask — we're happy to help.

Question 6

Can I Meet My Caregiver Before Care Begins?

Accepted Answer

Yes. When possible, we arrange introductions before the first visit so families and caregivers can start building trust from day one.

Question 7

Do You Offer 24/7 Care?

Accepted Answer

Yes, depending on caregiver availability and the client’s needs. We offer flexible scheduling — from a few hours a week to full-day and overnight care.

Question 8

Is There a Long-Term Contract Required?

Accepted Answer

No. We offer flexible, client-directed scheduling with no long-term commitment required. You only pay for the care you need.

Question 9

How Do I Get Started?

Accepted Answer

Click [Request Care] or call us to begin. We’ll talk through your needs, complete a brief intake, and begin the matching process. Once a caregiver is confirmed, services can begin on your schedule.

Simplicit Health

Two services. One mission.

Simplicit Health At Home FAQs